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Hey Bajee Privacy Policy — Our Commitment to Protecting Your Data

Hey Bajee believes your personal data belongs to you. This policy explains clearly and transparently what information we collect, how we use it, and how we keep it safe.

Last updated: January 2026
Key Highlights

The Core Pillars of Our Privacy Commitment

The principles Hey Bajee always follows to protect your data

Encryption Protection

All your personal information and transactions are secured with 256-bit SSL/TLS encryption — unreadable and unalterable by any third party.

Your Data Is Never Sold

Hey Bajee never sells your data to any third party. Your information is used solely to operate the platform.

In Your Control

You can request to view, correct, or delete your personal data at any time. We respond within 30 days.

Minimal data collection

Hey Bajee only collects information that is strictly necessary — we never ask for unnecessary or excessive data.

Defined Retention Periods

Each type of data has a defined retention period. Once that period expires, the data is automatically deleted.

Adherence to International Standards

Hey Bajee protects your privacy in accordance with international data protection standards (GDPR-aligned policy).

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Your Data = Your Asset

Protecting your data on Hey Bajee is our highest priority.

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Why did Hey Bajee create this privacy policy?

Running an online platform requires collecting certain information — that is simply a reality. But what that information is used for, how long it is retained, and who can access it are things you have every right to know as a user.

Hey Bajee has written this Privacy Policy to answer those questions clearly and honestly — not in complex legal jargon, but in plain language you can actually understand. Because at Hey Bajee, we believe transparency is the only way to earn your trust.

Users of online services in Bangladesh are becoming increasingly aware of data privacy — and that's a positive shift. Hey Bajee respects that awareness and ensures every piece of your information is protected with the utmost care.

By creating an account or using Hey Bajee, you agree to this Privacy Policy. If you have any questions after reading it, please reach out to our support team.

1

What Information Do We Collect?

Hey Bajee collects three types of information — what you provide directly, what is collected automatically, and what comes from third parties.

Data Type What Data We Collect When It Is Collected
Identity Name, date of birth, NID number, photo During KYC verification
Contact Mobile number, email, address At Registration
Financial Payment number (Nagad/bKash), transaction records During deposit/withdrawal
Gaming activity Bet history, game sessions, and win/loss records During gameplay
Technical IP address, device information, browser, cookies While using the platform

Important: Hey Bajee will never ask for your full payment PIN, password, or OTP. If anyone requests this information, treat it as a fraud attempt.

2

How we collect your information

Hey Bajee collects information through several methods — with full transparency in every case.

  • Direct payment: Information you provide directly via the registration form, KYC upload, support chat, or phone.
  • Automatically Collected: Device and browsing information collected via cookies and tracking technologies when you access the platform.
  • Payment provider: Transaction confirmation details from Nagad, bKash, and Rocket.
  • KYC partner: Authorized third-party services for identity verification.
  • Anti-Fraud Measures: Automated analysis to detect suspicious activity.
3

How We Use Your Information

Hey Bajee uses the information it collects solely for the purposes listed below — never for anything else.

Identity Verification & Security

Verifying age and identity, and preventing fraud and money laundering.

Payment Processing

Deposit and withdrawal confirmations and transaction record keeping.

Customer Service

Resolving issues, handling complaints, and responding promptly.

Platform Improvement

Analyzing user experience to make Hey Bajee better.

4

Data sharing policy

Hey Bajee never sells your data. It may, however, be shared with third parties in the following limited circumstances:

  • Payment providers (Nagad, bKash, Rocket): Only the information necessary to complete a transaction — nothing more.
  • KYC verification partner: For identity verification — under contractual confidentiality terms.
  • Legal Authorities: By court order or government directive — we are legally obligated to comply.
  • Fraud Prevention Agencies: With licensing authorities to detect money laundering or gaming fraud.

Never shared: Hey Bajee does not share your data with advertisers, data brokers, social media companies, or any third party for commercial purposes.

5

Cookie Policy

The Hey Bajee website uses various types of cookies — small text files stored in your browser.

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these. They cannot be disabled.
  • Functional cookies: Remembers your language preference and game settings — so your experience feels just right.
  • Analytics cookies: Helps us understand which features are used most — used to improve Hey Bajee. You can turn this off.

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent Hey Bajee from functioning properly.

6

Data Retention

Hey Bajee has established specific retention periods for each type of data we hold.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Financial transactions 7 Years Directives from Financial Regulatory Authorities
KYC documents 5 Years AML Regulations
Gaming Log 3 years Dispute Resolution
Cookies & browsing Up to 13 months Analytics & Security
7

Your Rights

As a Hey Bajee member, you have the following rights regarding your personal data. Any request can be submitted to support and will be responded to within 30 days.

Right to access
Your right to know what information Hey Bajee holds
Right to Rectification
Request to Correct Inaccurate Information
Right to Erasure
Request to Delete Specific Data*
Right to data portability
Right to a Copy of Your Data
Right to Restrict Processing
Request to Restrict Processing
Right to Object
Opt out of advertising use

*Data subject to legal obligations (such as transaction records) may not be eligible for deletion.

8

Security Measures

Hey Bajee uses industry-standard technical and organizational measures to keep your data secure.

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for logins and withdrawals.
  • Automated Fraud Detection: Unusual transactions are automatically monitored.
  • Restricted Access: Only authorized personnel can access your data, and only when there is a specific need to do so.
  • Regular Security Audits: Third-party security experts regularly audit Hey Bajee's systems.
  • Data backup: Data is backed up across multiple secure locations.
9

Protection of Minors' Data

Hey Bajee is strictly for users aged 18 and above.

  • Hey Bajee does not knowingly collect data from anyone under the age of 18.
  • Age verification is mandatory at registration — your age is confirmed through the KYC process.
  • If a minor's account is identified, it will be immediately closed and all associated data deleted.
10

Policy Updates & Contact

Hey Bajee may update this Privacy Policy from time to time.

  • Members will be notified by email in advance whenever significant changes are made.
  • The date of any change is always shown at the top of the page.
  • Continued use of the platform constitutes acceptance of the updated policy.

Contact Us: For any privacy-related questions or requests [email protected] Reach us by email or live chat. Hey Bajee will respond within 30 business days.

Frequently Asked Questions

Frequently Asked Questions

Answers to Common Questions from Hey Bajee Users

When you visit the Sports Betting section on Hey Bajee, you get direct access to live scores.

Live scores: Head to the "Sports" or "Live" section to see real-time scores for ongoing matches, including ball-by-ball updates. This feature is free — no bet required to access it.

Live streaming: Hey Bajee offers live video streaming for select matches. To watch a stream, you must have an active Hey Bajee account and either a live bet on that match or a recent deposit.

BPL Live Score: Live scores for every Bangladesh Premier League match are featured on Hey Bajee — ball by ball, wickets, run rate, and more. To learn more, visit the BPL Page View.

Pre-match lineups and statistics are also available before kick-off — useful for making informed betting decisions.

Nagad deposits on Hey Bajee are typically instant — your balance is usually updated within 1–3 minutes of a successful payment. Occasionally, technical delays may cause a brief wait.

Check the following first:
1. Check your balance in the Nagad app or by dialling *167# to see whether the amount has been deducted
2. Check whether you have received a confirmation SMS from Nagad
3. Refresh the page on Hey Bajee
4. Check your "Transaction History" to see the current status

If it hasn't arrived within 15 minutes: Contact Hey Bajee live support and have the following ready — your Nagad transaction ID, payment amount, time of transfer, and Nagad number.

No amount was deducted, but an error is showing: Payment failed — please try again. There is no risk of being charged twice for the same transaction, as the system automatically blocks duplicate payments.
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Your data is secure — play with confidence on Hey Bajee

Now that you've read the Privacy Policy, you know just how well your data is protected on Hey Bajee. Join today and enjoy a safe gaming experience.

18+ only. Terms & Conditions apply. Please gamble responsibly.

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